Responsible Gambling
At hzh88, we believe that betting should always be an enjoyable form of entertainment — nothing more. Whether you follow Pakistan cricket, PSL, ICC tournaments or any other sport, our platform is designed to give you control over how you play. This page outlines the tools, resources and safeguards we have put in place to support every player.
Gambling as Entertainment, Not a Livelihood
hzh88 is committed to providing a safe, fair and transparent betting environment for players across Pakistan. From Karachi to Peshawar, from Lahore to Faisalabad, our users come to the platform to enjoy sports they love — Pakistan cricket, the PSL, ICC events, football and UFC. We want that experience to remain positive and well within each player's personal boundaries.
Problem gambling is a real concern that can affect individuals and their families. We take our duty of care seriously and have embedded responsible gambling principles into our platform design — not as an afterthought, but as a core operational commitment. The tools described on this page are available to every registered user, free of charge, directly through your account settings.
It is important to understand that gambling laws in Pakistan — including the Prevention of Gambling Act, 1977 — impose restrictions on gambling activity. hzh88 does not claim authorisation from the Government of Pakistan, PTA, the State Bank of Pakistan or any Pakistani authority. You are solely responsible for understanding the laws that apply in your jurisdiction before using this platform.
Remember: Gambling should never be used as a way to earn income, recover losses or escape personal problems. If betting stops feeling like fun, please use the tools below or contact our support team immediately.
Is Your Gambling Under Control?
Ask yourself these questions honestly. If you answer "yes" to two or more, please consider using our self-management tools or reaching out for support.
Do you spend more time or money gambling than you originally intended?
Do you chase losses by placing further bets to try to recover what you have lost?
Has gambling caused tension or conflict with family or friends?
Do you feel anxious, irritable or restless when you try to cut down or stop gambling?
Have you ever borrowed money or sold possessions to fund your gambling?
If you are concerned about your gambling, contact our 24/7 support team through the in-platform Help Center or visit the FAQ for guidance on activating limits and self-exclusion.
Tools That Put You in Control
Every hzh88 account comes with a full suite of self-management tools. Activate any of them directly through your account settings — no waiting period, no extra fees.
Deposit Limits
Set a maximum amount you can deposit into your hzh88 account over a daily, weekly or monthly period. Once a limit is active, it cannot be increased for a mandatory cooling-off period to prevent impulsive decisions. Reductions take effect immediately. This is one of the most effective ways to keep your spending within a pre-agreed budget — for example, a weekly limit of PKR 5,000 or PKR 10,000 that reflects your true disposable income.
Loss Limits
A loss limit caps how much you can lose over a defined time window. When the threshold is reached, you will be prevented from placing further bets for the remainder of that period. Loss limits operate independently of deposit limits, so you can combine both controls for stronger protection. We recommend setting a loss limit that represents a genuinely affordable amount — money you are comfortable losing without impacting household expenses or savings.
Time Limits & Session Reminders
Set a maximum session duration so that you receive a clear on-screen reminder when you have been logged in for your chosen length of time. You can also set a total weekly hours limit on Platform use. These session controls are especially useful during high-volume sports periods such as PSL playoffs, ICC World Cup matches or major football fixtures, when it is easy to lose track of time.
Reality Checks
Enable recurring in-session pop-up notifications that display how long you have been playing and your net account activity for that session. Reality checks help interrupt prolonged play and bring your attention back to how the session is progressing. You choose the frequency — every 15, 30 or 60 minutes — so it fits your natural play style without being intrusive.
Cool-Off / Time-Out
Take a short break from the Platform by activating a time-out period of 24 hours, 48 hours, one week or up to 30 days. During a time-out your account is suspended — you cannot log in, deposit or wager. The time-out ends automatically at the expiry of the chosen period. This option is designed for players who feel they need a short reset rather than a permanent exclusion.
Self-Exclusion
If you feel that a longer break is needed, self-exclusion allows you to close your hzh88 account for a minimum of six months or permanently. Once a self-exclusion is activated it cannot be reversed during the exclusion period. Pending balances in your account will be returned to you following standard verification checks. To activate self-exclusion, contact our support team directly through the in-platform Help Center.
How to Activate Your Limits
Setting up responsible gambling controls on hzh88 takes less than two minutes. Here is how to do it.
Log Into Your Account
Sign in to your hzh88 account using your registered credentials. All responsible gambling settings are accessible from within your personal account dashboard.
Open Account Settings
Navigate to Account Settings and select the Responsible Gambling section. You will find all available limit controls, reality checks, time-out and self-exclusion options listed here.
Choose Your Controls
Select the type of limit or control you want to apply — deposit cap, loss threshold, session timer or exclusion period — and enter the values that feel right for you.
Confirm and Save
Confirm your selection. Limits that reduce your activity level take effect immediately. Limit increases require a mandatory review period before they become active.
If you have difficulty locating the responsible gambling settings or need assistance activating any control, our support team is available 24/7 through the in-platform Live Chat and Help Center.
Recognising the Warning Signs
Problem gambling does not always announce itself loudly. For many players, it develops gradually — small changes in behaviour that accumulate over time. Understanding the warning signs early gives you the best chance of taking back control before gambling causes serious harm to your finances, relationships or wellbeing.
The signs below are not a clinical diagnosis. They are practical indicators that responsible gambling specialists recognise as early warning patterns. If any of them resonate with you — or with someone you know — please consider speaking to our support team or reaching out for independent help.
Important: If gambling is causing you genuine distress, financial hardship or relationship problems, please do not delay seeking help. Contact our support team immediately to activate self-exclusion or a time-out.
Protecting Young People
hzh88 operates a strict 18+ age policy. No person under the age of 18 — or under the higher minimum age required by the applicable operator or license jurisdiction — is permitted to register an account, deposit funds or place bets on our platform. This is a firm, non-negotiable rule.
Age verification is a mandatory part of the account registration and KYC process. We may request government-issued identity documents — such as a CNIC or passport — to confirm your age and identity before your account is fully activated or before a withdrawal is processed. Accounts found to belong to underage individuals will be closed immediately and all deposited funds returned.
If you share a device with younger family members, we strongly encourage you to keep your hzh88 account credentials private and to log out after each session. You are also advised to use parental control software to prevent underage access to betting or gaming websites.
If you suspect that a minor has accessed your hzh88 account or registered independently, please contact our support team immediately via the in-platform Help Center so we can investigate and take appropriate action without delay.
Age Verification Process
Registration Check
You must confirm you are 18 or above when creating your account. Providing false age information is a breach of our Terms & Conditions.
Document Verification (KYC)
Before your first withdrawal — and at any point our compliance team deems it necessary — you may be asked to submit a copy of your CNIC or passport for identity and age verification.
Ongoing Monitoring
Our platform monitors account behaviour continuously. Accounts that display patterns inconsistent with an adult user may be flagged for additional review and temporarily suspended pending verification.
Support & Resources
You are never alone. If gambling has become a problem for you or someone you care about, the following types of support are available. Always reach out — there is no shame in asking for help.
hzh88 Support Team
Our responsible gambling support team is available 24/7 through the in-platform Live Chat and Help Center. You can request limit changes, a time-out or self-exclusion at any time. Our agents are trained to handle these requests sensitively and without judgment.
Professional Counselling
If you believe your gambling has become a compulsive behaviour, speaking with a licensed mental health professional or counsellor is an important step. Many practitioners in Karachi, Lahore, Islamabad and other major cities offer confidential support for behavioural issues including problem gambling. Your GP can provide a referral.
Talk to Someone You Trust
Sometimes the most important first step is simply talking openly with a trusted family member, friend or colleague about your gambling. Breaking the secrecy around problem gambling is often a turning point. You do not need to have all the answers — just starting the conversation can make a significant difference.
Note on Support Organisations: hzh88 recommends that players who need additional help consult recognised responsible gambling support organisations in the jurisdiction of their operator's license. We do not list specific third-party organisations on this page to avoid implying endorsement, but our support team can point you toward appropriate resources upon request. Contact us via the in-platform Help Center.
Enjoy hzh88 the Right Way
Responsible gambling is not about betting less — it is about betting smarter, within your own limits and always for the right reasons. Use our tools, stay informed and keep it enjoyable. Visit our homepage, review our full Terms or read our FAQ for more guidance.
18+ only, or the higher minimum required by the operator/license jurisdiction. Gambling involves financial risk. Please play responsibly. Local laws may restrict gambling in your jurisdiction. This page does not constitute legal or medical advice.